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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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TedRCKPros
Level 7
‎05-21-2020 08:28 AM

When I set the screen saver to the Optisign

When I set the screen saver to the Optisign app and set it to one minute, when it goes to screen saver all i get is a blank screen. If i go to the home screen and select "Optisign" it plays fine but does not loop. We are using this as an advertisement at our store and I need a feed that loops.

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renojim
Level 17
‎05-21-2020 12:04 PM

Re: When I set the screen saver to the Optisign

You should contact the Optisign developer.

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