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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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RickBierwagen
Level 7
‎11-30-2020 09:05 AM

When I click on Amazon or Netflix the logo shows and then it kicks me back to the home screen

I am using a TCL Roku TV.  For the first few months it operated with no problems.  The past couple of weeks when I click on the Amazon or Netflix channel it takes me to a screen that shows their logo, and after less than a second it kicks me back to the home screen.  I do not have the same problem with Disney + or hulu or any of the other channels I have set up.  Not sure what to do?

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