Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.

How long is it going to take for someone at Roku to address the HGTV go crashing problem?

3 Replies

Same issue.

Roku does not create the channels for 3rd party providers, so they cannot provide support when there's an issue. HGTV has to fix whatever is wrong with their channel.

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.

Thanks - i'll try to figure out how to contact HGTV