Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

What happened to the Fox Sports Go app? Not working on Roku

Just in time for the NHL season to start and now the Fox Sports Go app won't work.  I searched online and only found information for the January 2020 Roku/Fox issues, but nothing recent.  What happened???

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Community Streaming Expert

Re: What happened to Fox Sports Go app?

Just tried it here on my Streaming Stick+ and Fox Sports Go worked without problems.

When problems are confined to a particular channel, it may be that the channel installation has gotten corrupted. A reinstall may fix the problem, so give it a try.

Remove/reinstall procedure:     

  1. Highlight channel on home screen.     Press * key and choose Remove channel option.    
  2. IMPORTANT- DON'T SKIP:     Restart the Roku to clear its memory via Settings > System > System restart. (On a Roku TV, this is Settings > System > Power > System restart.)    
  3. Reinstall the channel. Note it will be added to the END of the channel grid.    
  4. If channel requires a login, you may need to log in anew.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Do not ask me support questions via private message -- post them publicly to the Community where others may benefit as well.

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600
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