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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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slapshot12
Level 7
2 weeks ago

What happened to Fox Sports Go app?

Just in time for the NHL season to start and now the Fox Sports Go app won't work.  I searched online and only found information for the January 2020 Roku/Fox issues, but nothing recent.  What happened???

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makaiguy
Level 19
2 weeks ago

Re: What happened to Fox Sports Go app?

Just tried it here on my Streaming Stick+ and Fox Sports Go worked without problems.

When problems are confined to a particular channel, it may be that the channel installation has gotten corrupted. A reinstall may fix the problem, so give it a try.

Remove/reinstall procedure:     

  1. Highlight channel on home screen.     Press * key and choose Remove channel option.    
  2. IMPORTANT- DON'T SKIP:     Restart the Roku to clear its memory via Settings > System > System restart. (On a Roku TV, this is Settings > System > Power > System restart.)    
  3. Reinstall the channel. Note it will be added to the END of the channel grid.    
  4. If channel requires a login, you may need to log in anew.
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