Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 8

We want a decent USB player media channel.

When will roku give us a decent media player?

I don't know if it's a problem with outdated codecs or something else but my old hisense tv with original software play a .mp4 file at 4k but my roku hisense tv doesn't give me sound in the same file and it's like 2 years difference between both tvs.

Please update the channel or give us a true USB media player.

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