Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Coldinwy21
Level 7

“We’re sorry an error has occurred “ message on new CBS shows

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All new content on CBS since 9/20/21 now has above error message. Updated and restarted Roku system x2 w/o resolution. Watched 2 new episodes last nite w/o difficulty but those episodes ( NCIS,NCIS Hawaii) now show error message. 

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Coldinwy21
Level 7

Re: “We’re sorry an error has occurred “ message on new CBS shows

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Fixed issue by deleting and reinstalling app. 

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Coldinwy21
Level 7

Re: “We’re sorry an error has occurred “ message on new CBS shows

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Fixed issue by deleting and reinstalling app. 

View solution in original post

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