Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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mortis
Level 7

Watching on another streaming source

I have both a Roku Ultra and AppleTV at home I subscribed to HBO on the Roku channel but cannot watch HBO on the Apple TV any way to solve this or am I just a stupid user and need to cancel HBO and add it as a HBO go App? 
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3 Replies
trekkeriii
Level 10

Re: Watching on another streaming source

"mortis" wrote:
I have both a Roku Ultra and AppleTV at home I subscribed to HBO on the Roku channel but cannot watch HBO on the Apple TV any way to solve this or am I just a stupid user and need to cancel HBO and add it as a HBO go App? 

You need the HBO Now app, not the HBO Go app on Apple TV.
http://trekkeriii.com/Roku_PHP_list.php
Router - ASUS RT-AC68U
ISP - TWC - 50 Mbps/5 Mbps
Net+ Cert
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Community Manager
Community Manager

Re: Watching on another streaming source

Hi there, 

Content available with your HBO Premium Subscription inside The Roku Channel can only be accessed from the Roku Channel on Roku devices, within the Roku mobile app, and from The Roku Channel on web. See more here: https://support.roku.com/article/360016436834-what-are-premium-subscriptions-on-the-roku-channel-

HBO GO allows users with a TV provider subscription to HBO to access HBO content on streaming devices. HBO NOW is a standalone service offered by HBO that allows you to subscribe directly. 

Hope that helps clarify! 

Thanks,
Tanner
Tanner D.
Roku Community Manager
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mortis
Level 7

Re: Watching on another streaming source

Thank you Tanner
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