Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Watching HBO on Firestick

I have a subscription to HBO through Roku, and up until last week was able to watch it on my Roku TV and Firestick; now I can no longer watch on Firestick; it either asks for a sing in on HBO max or HBO through prime, which I don’t have.


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Level 15

Re: Watching HBO on Firestick

I wonder if you were using a free trial on the Firestick?  Premium channels like HBO like to get paid so unless there's a trial, you have to sign in somehow.

There's a trade-off on paying through channels through Roku.  If you do, they'll be available on any Roku on the same account.  On the other hand, they won't be on non-Roku devices.  So, if you're not all or mostly Roku, it might be better to make an account directly with HBO and then sign in on your devices,

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