Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Watched a subscription service on my 2nd device yesterday... Accidentally signed out..

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Impossible to sign back in...

Subscription still works on my first just fine..  I have tried everything to restore the channel on my second device.. The screen number and letter combination does not work... Signing in with my roku account info does not work...  

I thought about removing the channel and reloading it on the second device, but the option is NOT available ... 

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Level 19

Re: Watched a subscription service on my 2nd device yesterday... Accidentally signed out..

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Your only option may be to perform a factory reset.  If you link it to the same account all your subscriptions should come back, although some channels may require you to sign-in again.

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Level 19

Re: Watched a subscription service on my 2nd device yesterday... Accidentally signed out..

Jump to solution

Your only option may be to perform a factory reset.  If you link it to the same account all your subscriptions should come back, although some channels may require you to sign-in again.

View solution in original post

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Level 7

Re: Watched a subscription service on my 2nd device yesterday... Accidentally signed out..

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Thanks for the solution ... It was the only thing that worked... Nothing else worked like it was supposed to...  

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