Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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jcshirke
Level 7

Watch ESPN App Price Change!

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The ESPN/ESPN+ app subscription is going from $49.99 a year to $69.99 *a month*??? Are you out of your f'ing minds?? F that!!!

"

We wanted to let you know your current subscription to WatchESPN has a new monthly charge of $69.99 starting on August 13, 2021
The pricing will take effect on your next billing cycle."
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RokuKariza-D
Roku Employee
Roku Employee

Re: Watch ESPN App Price Change!

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Hi everyone!

Thanks for the posts.

Please be advised that $69.99 is the new yearly cost for ESPN+ after the upcoming price change. The messaging in the email should read as 'yearly' and NOT 'monthly'. We apologize for the confusion that this issue has caused you.

We appreciate your understanding.

All the best,
Kariza

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DBDukes
Community Streaming Expert

Re: Watch ESPN App Price Change!

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Where are you paying for the WatchESPN app?

There is a subscription service called ESPN+ that can be watched on the ESPN (not WatchESPN) app on Roku. The ESPN+ service is upping its price from $5.99/month, $59.99/year to $6.99/month, $69.99/year. Since that message called the app by the old/wrong name, perhaps it also got the term of the $69.99 price wrong.

DBDukes
http://www.dbdukes.com/
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee.
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Fancyfox09
Level 7

Espn annual charge to monthly charge?

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Got an email today that Roku will be charging my account $69.99 per month for ESPN+. When I bought it for the UFC fight this last weekend I paid $59.99 for an annual fee. How does this go from annual to monthly in 3 days? Is this a typo from Roku?

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Liz-Beth
Level 7

Re: Watch ESPN App Price Change!

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I’m in SHOCK ... SURELY THIS IS A TYPO 😳

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Mumu214
Level 7

Re: Watch ESPN App Price Change!

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I just received the same email...I paid in full last ufc fight. Not sure what's going on but not happy at all. Hopefully they'll catch their mistake and fix this.

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makaiguy
Community Streaming Expert

Re: Watch ESPN App Price Change!

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@jcshirke wrote:

The ESPN/ESPN+ app subscription is going from $49.99 a year to $69.99 *a month*??? Are you out of your f'ing minds?? F that!!!

"

We wanted to let you know your current subscription to WatchESPN has a new monthly charge of $69.99 starting on August 13, 2021
The pricing will take effect on your next billing cycle."

ESPN+ recently did announce a price increase.  Looks like a simple lack of proofreading.  This has got to be the new ESPN+ annual rate.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee, just a user like you.

Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600
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Bailey02
Level 7

Re: Espn annual charge to monthly charge?

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What will I be charge on August 13th . The Annual fee was paid at the UFC fight 

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RokuKariza-D
Roku Employee
Roku Employee

Re: Watch ESPN App Price Change!

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Hi everyone!

Thanks for the posts.

Please be advised that $69.99 is the new yearly cost for ESPN+ after the upcoming price change. The messaging in the email should read as 'yearly' and NOT 'monthly'. We apologize for the confusion that this issue has caused you.

We appreciate your understanding.

All the best,
Kariza

View solution in original post

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Symone513
Level 7

Re: Watch ESPN App Price Change!

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Well I was charged the updated price on July 9th when my renewal was up , now they are telling me I’m being charged AGAIN on the 13th because of a mistake. I will not be double charged for a annual renewal in the same year. I need to speak to someone NOW ! 

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