Hi,
Thanks for letting us know about the issue that you are experiencing.
Have you signed into your Roku account in the mobile app? You will need to be signed into your account to watch premium content on the Roku Channel through the mobile app
If you are still experiencing issues watching content in the app, please let us know the following:
- What premium content are you trying to watch?
- What version of the Roku mobile app do you have installed?
- What model of iPad are you having this issue with? What version of iOS is installed?
- Are you able to play the premium subscription by signing into your account in a browser at therokuchannel.roku.com
Please keep us posted!
Thanks,
Danny
Danny R.
Roku Forum Moderator
