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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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ktdavy01
Level 7
2 weeks ago

Want to watch Cruella movie I already bought on Roku

My mom bought the new cruella movie and she wants to watch it but doesn’t know how to find it. How do I find it so I can show her 

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3 REPLIES 3\
atc98092
Community Streaming Expert
2 weeks ago

Re: Want to watch a movie I already bought on Roku

Exactly what did she buy? If she bought the disc, you can't watch that on a Roku. If she bought it from an online streaming provider, such as Prime Video or Vudu, then you install that channel, log in with your user credentials, and it will be available under your media library. 

Dan

Roku Community Streaming Expert

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streaming_fan
Level 9
2 weeks ago

Re: Want to watch a movie I already bought on Roku

Try Disney+.  

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Tivoburkee
Community Streaming Expert
2 weeks ago

Re: Want to watch a movie I already bought on Roku

There's only five channels you could have purchase from, its $29.99 on each. Four of them you can purchase, Disney+ you are paying for just access, your not renting or buying, where the other providers its straight purchase. No renting at this time. 

Edmund
Roku Community Streaming Expert

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