Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Anonymous
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WFTV 9 Now Central Florida launching Fox 13 Now Memphis? Anyone else having this issue?

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WFTV 9 Now Central Florida launching Fox 13 Now Memphis? Anyone else having this issue?

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Level 18

Re: WFTV 9 Now Central Florida launching Fox 13 Now Memphis? Anyone else having this issue?

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@Anonymous wrote:

Any idea how to get Roku's attention on this?


It's not a Roku issue, it's a Fox Network issue.  Have seen another complaint re other Fox channel.  It was displaying Memphis too.

Complain to Fox and WFTV.  It's their app and they provide content.  Roku just provides the platform to run the channel app on and is no more responsible for the content than your tv is.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

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Level 7

Re: WFTV 9 Now Central Florida launching Fox 13 Now Memphis? Anyone else having this issue?

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Yes-what is up with this?

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Level 7

Re: WFTV 9 Now Central Florida launching Fox 13 Now Memphis? Anyone else having this issue?

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I am having the same issue - it started doing this this morning and is still the same.  Tried restarting but that did not resolve the issue.  

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Level 7

Re: WFTV 9 Now Central Florida launching Fox 13 Now Memphis? Anyone else having this issue?

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Same here, since this morning.   I removed and added the app back and still the same thing.

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Level 7

Re: WFTV 9 Now Central Florida launching Fox 13 Now Memphis? Anyone else having this issue?

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Same here. Tried to watch this morning and it was Fox 13 Memphis.

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Anonymous
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Re: WFTV 9 Now Central Florida launching Fox 13 Now Memphis? Anyone else having this issue?

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Any idea how to get Roku's attention on this?

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Level 7

Re: WFTV 9 Now Central Florida launching Fox 13 Now Memphis? Anyone else having this issue?

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Yes, I’m having that issue.  I tried removing and reinstalling... no go.  I then removed the app and went to my NewsOn app.  Within that, you can find wftv 9.  It is live in the morning plus some other times, and shows earlier shows at other times.  I haven’t figured out when it is live completely yet, but anyway, it’s a workaround while we wait for somebody to notice your message.

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Level 18

Re: WFTV 9 Now Central Florida launching Fox 13 Now Memphis? Anyone else having this issue?

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@Anonymous wrote:

Any idea how to get Roku's attention on this?


It's not a Roku issue, it's a Fox Network issue.  Have seen another complaint re other Fox channel.  It was displaying Memphis too.

Complain to Fox and WFTV.  It's their app and they provide content.  Roku just provides the platform to run the channel app on and is no more responsible for the content than your tv is.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

View solution in original post

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Anonymous
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Re: WFTV 9 Now Central Florida launching Fox 13 Now Memphis? Anyone else having this issue?

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Thanks.  I really had no idea how to complain to both of those stations.  But, that's OK... I've dumped my Roku in favor of my FireStick... no problems with WFTV there!

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Anonymous
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Re: WFTV 9 Now Central Florida launching Fox 13 Now Memphis? Anyone else having this issue?

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Good luck folks!  I'm dumping my Roku and closing my account.  I'll be using my Amazon FireStick from now on.... WFTV works fine on it.   

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