Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Vudu sound sync issues

With the last 3 patch on the Roku 4k ultra. When you open the Vudu app and select a movie from the start it plays normally. However if you move to another chapter there is a 50 50 chance sound will be out of sync. If you fast forward or rewind the sound will be 90 pct chance it is out of sync. It happened on the same patch were youtube started to receive hdcp 20 errors. Figured I would pass it on, haven't noticed it yet on the 4k streaming stick Roku

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Level 7

Re: Vudu sound sync issues

Vudu 9-12 second audio out of sync. I use Roku Streaming + on two different TV's & very same issue. If I watch Vudu on my Android then all is fine.

The commercials are ALWAYS in sync on every device.

Vudu refuses to refund 3 purchases.

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Level 7

Re: Vudu sound sync issues

Getting it on all VUDU with and without commercials. Using both ROKU 4K wired connection and ROKU+ on WiFi.  Did notice that while the movie sound is out of sync, the commercials sound are fine. After weeks of giving up on various VUDU movies, I finally gave up and deleted VUDU from both ROKUs.

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