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hplain
Level 7

Vooks app gone

We use the Vooks app religiously with our kids as part of their bedtime routine and tonight we found it missing from the Roku channel and no longer available in the store.  Does anyone know if Vooks was removed purposefully or if it will return?

7 REPLIES 7\
hplain
Level 7

Re: Vooks app gone

I had to log out of my vooks account on their website but I *was* able to answer my own question:

 

I can't access Vooks on my Roku?

Sorry about that! We are currently working on upgrading our infrastructure, during this process the Vooks Roku app will not be available. When this is completed you will be able to use your Roku to access Vooks again like normal. For the inconvenience we will be offering all our Roku users 30 days free access to Vooks.

 

Can I still access Vooks?

Yes, you can access Vooks through the web at watch.vooks.com or via our mobile apps on iOS or Android.

 

AvsGunnar
Community Streaming Expert

Re: Vooks app gone

@hplain 

Appreciate the update.  For what its worth, since still available as a mobile app and online, you can still cast or mirror or HDMI cable it to your Roku device or TV until the developers of Vooks complete their infrastructure upgrade.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660x, Premiere+ 3921, Express 4k+ 3941
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makaiguy
Community Streaming Expert

Re: Vooks app gone

@hplain 
Thanks for reporting back.  So many fail to do this.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

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MaxnMa
Level 7

Vooks App Unavailable on Roku

When will the Vooks app return and be available on Roku?

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RokuKariza-D
Roku Employee
Roku Employee

Re: Vooks App Unavailable on Roku

Hello @MaxnMa

Thanks for the post.

Channels on Roku are developed and managed by the channel developer themselves. We would recommend reaching out to Vooks Support to know when their channel will return to our platform. 

We appreciate your understanding.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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THAYERAMANDA25
Level 7

Re: Vooks App Unavailable on Roku

so is there anyway to stream it on roku again yet? its been 2 extremely long months with my 3 year old and the laptop takeover this has caused. PLEASE PUT THE APP BACK ON ROKU!!!!!!

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renojim
Community Streaming Expert

Re: Vooks App Unavailable on Roku

Please take it up with Vooks.  It's not a Roku issue.  Roku didn't create the channel/app nor did they remove it.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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