Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Rhodes4048
Level 7

Volume missing on Roku NBC

Ever since the Tokyo Olympics were on NBC on Roku, NBC has little to no volume.  You have to set volume at 100% and it sounds like it's set at an 8% level.  It was never like that until the Olympics came on.  We have 2 Roku TVs and they are both doing the same thing on NBC.  Please let me know how to fix it and can you fix it.  I've tried rebutting the TVs but that does nothing.   HELP`

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1 REPLY 1\
makaiguy
Community Streaming Expert

Re: Volume missing on Roku NBC

@Rhodes4048-

When seeking help it's ALWAYS a good idea to include your Roku model, model number, and Roku software version (all available via Roku menu path Settings > System > About), as the advice you seek may depend on this information.

Assuming this is not a channel you are receiving over the air via an antenna, what channel app are you using to watch NBC?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
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