Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Lori54
Level 7

Volume inconsistencies

Why, why, why can Roku not modulate the volume disparages between commercial and regular shows??? Yes, I have read the FCC regulations concerning the volume of commercial and, yes, I understand Roku is (I am assuming) within the regulated guidelines set by the FCC but...I have to keep the remote in hand and remain vigilant as I await the next commercial, action scene, or other extreme sounds. 

I have selected voices as the main sound but still have to decrease the volume by 40 to 50 decibes every time a commercial or overly loud action scene comes on - and Heaven forbid there is an explosion or hysterical, screaming kidnap victim.

Then, on the flip side, there are some programs in which the dialog cannot be heard at all because the background music is too loud. I attempted to watch one of these a few nights ago, with voice set as the main sound. Normally, on my Roku TV, 22 db is perfect. I had it up to 75 db and STILL could not separate the character dialog from the overriding background music.

Is there no one in the company responsible for monitoring and repairing these audio discrepancies? Is the position open? I'm not working right now.

 

 

 

 

2 REPLIES 2\
Bluelogan
Level 7

Re: Volume inconsistencies

I agree. I have to put the volume up to 90 on volume control for movies and 35-40 for commercials. Very irritating.

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StreamerUser
Level 20

Re: Volume inconsistencies

@Bluelogan 

You didnt mention your Roku model # or firmware version:  Settings/System/About

Depending on your model try using Volume Leveling: 

During playback, press Options (*)/Volume Mode=Leveling

https://support.roku.com/article/226802507

What devices support volume modes?

To help determine if your Roku device supports volume modes, you need to know the software version and device model. To find this information, go to the home screen on your Roku device and select Settings > System > About.

In Roku OS 8.2.2, support for volume modes is available during video playback when Roku wireless speakers are connected to a Roku TV. In Roku OS 9, support is added to the Roku players listed below.

Device Model

 Roku Streambar™  9102 
 Roku Streambar Pro  9101R2 
 Roku Smart Soundbar  9101 
 onn.™ • Roku Smart Soundbar  9100 
 Roku Express  3900 
 Roku Express+  3910 
 Roku Streaming Stick®  3800 
 Roku Streaming Stick+  3810, 3811 
 Roku Premiere  3920, 4620 
 Roku Premiere+  3921, 4630 
 Roku Ultra  4660, 4661, 4662, 4670, 4800 
 Roku Ultra LT 

 4662 

 

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