Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Hi, why is the Viki app not available on the ROKU streaming stick in the UK? From searching online this is only available in the America’s. Viki works on other platforms in the UK i.e. smartphone, tablet, laptop etc. I don’t understand why I can’t download the app in the UK. Can you please make this available in the UK? 

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Roku Employee
Roku Employee

Re: Viki UK

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@Saima_01 

Thanks for the inquiry.

Channel availability/access on Roku devices will vary from region to region. A Roku device will work in any location, however, channels may not be available on your device in that location, based on each channel provider's discretion. For more information, you'd want to contact any specific channel/service provider to inquire further about whether they offer their channel/service on the Roku platform in your region.


Thanks,
Danny

Danny R.
Roku Forum Moderator

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Roku Employee
Roku Employee

Re: Viki UK

Jump to solution

@Saima_01 

Thanks for the inquiry.

Channel availability/access on Roku devices will vary from region to region. A Roku device will work in any location, however, channels may not be available on your device in that location, based on each channel provider's discretion. For more information, you'd want to contact any specific channel/service provider to inquire further about whether they offer their channel/service on the Roku platform in your region.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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