Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Viewing a subscription premium channel purchased via Roku on Ipad

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I purchased a premium subscription to Asian Crush for my Roku devices.  No problems watching Asian Crush on the Roku.  However may I use the same paid subscription to watch Asian Crush on my IPad?

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Level 19

Re: Viewing a subscription premium channel purchased via Roku on Ipad

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Hi there, 

Thanks for the note. You'll need to contact the channel provider to inquire further. Typically, if you subscribe to a channel directly on our platform, you establish account credentials by choosing an email and password during the subscription flow. You should be able to use these to log into the service on another platform or device, but the channel provider would need to confirm this for their specific channel. 

 

Thanks,

Tanner

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Highlighted
Level 19

Re: Viewing a subscription premium channel purchased via Roku on Ipad

Jump to solution

Hi there, 

Thanks for the note. You'll need to contact the channel provider to inquire further. Typically, if you subscribe to a channel directly on our platform, you establish account credentials by choosing an email and password during the subscription flow. You should be able to use these to log into the service on another platform or device, but the channel provider would need to confirm this for their specific channel. 

 

Thanks,

Tanner

View solution in original post

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