Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Clm
Level 8

Not showing on other tv with roku

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Clm
Level 8

Re: Vidgo

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Yes on the same email [personal information removed]

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4 REPLIES 4\
Clm
Level 8

Re: Vidgo

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Shows on Roku tv but not on other with Roku stick doesn’t show app to play 

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Strega
Level 15

Re: Vidgo

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Are the on the same Roku account?  You can compare the email addresses at settings->system->about  on the two devices.

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Clm
Level 8

Re: Vidgo

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Yes on the same email [personal information removed]

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: Vidgo

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@Clm

Thanks for the post.

Please be aware that if you just added a channel on one device, it may not readily show up on your other devices linked to the same Roku account. Have you tried performing a manual update on the Roku device that's missing the channel to see if that resolves the issue?

For more information about how to try to perform a manual update, visit our Support page here: How do I update the software on my Roku® streaming device?

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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