Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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PRC
Level 7

My free trial to Vidgo expired and it is telling me I need to reactivate the channel.  When I go to My Subscriptions it shows my subscription as active and renews 12/19 but only gives me the option to cancel subscription. 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Vidgo

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@Doris4

Thanks for the post.

For more information about that channel's activation and functionality, you'll want to contact Vidgo support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Vidgo support here: https://support.vidgo.com/?lang=en-US

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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2 Replies
Doris4
Level 7

Re: Vidgo

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I want to reactivate my vidgo supscrition

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RokuDanny-R
Roku Employee
Roku Employee

Re: Vidgo

Jump to solution

@Doris4

Thanks for the post.

For more information about that channel's activation and functionality, you'll want to contact Vidgo support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Vidgo support here: https://support.vidgo.com/?lang=en-US

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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