Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Videos unavailable on Amazon app

I have a Roku 2 model 2720X with the OS 9.2 update build number 4131
I am unable to play any video, free or bought, on the Amazon video app. I have done several resets, including removing the app, doing a reset and then reinstalling. There was no change.

All other apps are playing okay and Amazon will play on other devices

Is there a conflict between Amazon and the OS 9.2 update?
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