Help

Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
vitina71
Level 7
‎04-18-2020 04:56 PM

Video & Cast TV

Ever since I tried (and was successful) mirroring my phone with my Roku TV, this annoying "play on Roku" ad automatically pops up. Then a second screen pops up and reads " Video &Cast TV. I cannot even watch a movie on Netflix, Amazon Prime, or with the regular antenna without these messages popping up and interrupting the show. This never happened until today when I mirrored my phone.  I tried every option that I could think of, including resetting to factory standards. It still pops up after resetting everything. Please help me disable this ad. Thanks

0 Kudos
Reply
1 Reply
Highlighted
stacyandmarty
Level 1
yesterday

Re: Video & Cast TV

MINE started doing this YESTERDAY and i havent mirrored anything... and i cant watch roku at all... HELP

0 Kudos
Reply