Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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jsmiddleton4
Level 7

VUDU Free Movies not playing

Get same error message each time for any of the free VUDU movies.  

Says can't find the content.  

VUDU app/ROKU new firmware not playing well together.
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14 Replies
jeffrok
Level 12

Re: VUDU Free Movies not playing

Easy to blame the firmware update if there's an outage on the provider's end around the time of the update, but before blaming the update, do a "try again later", aka, just wait a bit, and see if it works..
Yeah, I got some Rokus.
https://youtu.be/d1CSEeqWl10
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jsmiddleton4
Level 7

Re: VUDU Free Movies not playing

Wow there's an assumption hey?

Works on my Sony bluray and AppleTV.

Purchased movies work fine.

Works on my IPAD too.

Only after the FW update on the ROKU.

App uninstalled and reinstalled.  No positive change.

Was there something else you wanted to conclude based on your assumptions?
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jeffrok
Level 12

Re: VUDU Free Movies not playing

Quite a defensive stance, sheesh.

I've been around here awhile, and I just know that services go up and down, and sometimes just waiting for a bit and trying again resolves "content not found" type messages.
Yeah, I got some Rokus.
https://youtu.be/d1CSEeqWl10
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jsmiddleton4
Level 7

Re: VUDU Free Movies not playing

You mean you can assume in ignorance and in doing so attack me as being the problem as I'm inpatient and its just something simple, I defend myself and now you attack me again?

I see.

Please feel free to attack me some more.  That seems to be your m.o. and contribution on this forum.  Attack people who criticize ROKU.

I'm in my mid 60's.  I'm not impressed with how long you've been around doing anything.
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jeffrok
Level 12

Re: VUDU Free Movies not playing

Attack? Let me know when/where I attacked you. Never once.

I'm done in this thread. I offered a suggestion, to try again later, and you went off.
Yeah, I got some Rokus.
https://youtu.be/d1CSEeqWl10
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blade_005
Level 11

Re: VUDU Free Movies not playing

"jsmiddleton4" wrote:
Get same error message each time for any of the free VUDU movies.  

Says can't find the content.  

VUDU app/ROKU new firmware not playing well together.

Roku enabled TV with the latest Roku 8.1 OS update. I have played a number of Free VUDU titles without any issues. There are a number of variables depending on the type and model of Roku device or Roku TV, but I am not sure it is an issue on all Roku devices with the latest OS update.
TCL-TV Roku 55P605 (4K HDR & DV) | VIZIO SB36512‑F6 Soundbar
TCL-TV Roku 43S425 (4K HDR) | TCL-TV Roku 32S301 (720p)
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rockou
Level 9

Re: VUDU Free Movies not playing

I can watch VUDU free titles just fine on my Roku Ultra with 8.1
4K HDR TV: Samsung UN60KS8000
4K HDR Receiver: Yamaha RX-V381
4K HDR blu ray: Samsung UBD-K8500
4K HDR streamer: Roku Ultra 4640 (2016 model)
4K HDR Gaming: Xbox One X
4K HDR DVR: Directv Genie HS17-500 w/ C61K mini client
Cables: Amazon Basics 18Gbps HDMI
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RokuShawnS
Level 10

Re: VUDU Free Movies not playing

"jsmiddleton4" wrote:
You mean you can assume in ignorance and in doing so attack me as being the problem as I'm inpatient and its just something simple, I defend myself and now you attack me again?

I see.

Please feel free to attack me some more.  That seems to be your m.o. and contribution on this forum.  Attack people who criticize ROKU.

I'm in my mid 60's.  I'm not impressed with how long you've been around doing anything.

Forum Rules

Final warning.
C. Shawn Smith
Community Liaison

------------
The Cosmos is all that is, and all that was, and ever will be. -- Carl Sagan
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rockou
Level 9

Re: VUDU Free Movies not playing

Actually I was wrong, I am getting an error message when trying to play free Vudu movies.
4K HDR TV: Samsung UN60KS8000
4K HDR Receiver: Yamaha RX-V381
4K HDR blu ray: Samsung UBD-K8500
4K HDR streamer: Roku Ultra 4640 (2016 model)
4K HDR Gaming: Xbox One X
4K HDR DVR: Directv Genie HS17-500 w/ C61K mini client
Cables: Amazon Basics 18Gbps HDMI
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