Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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kirthe
Level 7

Using another provider for HBO Max on Roku

I had subscribed to HBO Max via my Roku subscription but now have it via ATT streaming.  Is there a way to connect the HBO Max app to that account, as all it does is shows my Roku account with the expired add-on, and ask if I want to reactivate it?

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2 REPLIES 2\
kirthe
Level 7

Re: Using another provider for HBO Max on Roku

never mind, found the way to sign out, and then sign in again worked.

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renojim
Community Streaming Expert

Re: Using another provider for HBO Max on Roku

@kirthe, make sure you cancel your Roku subscription at https://my.roku.com/account/subscriptions or you will continue to be charged.

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