Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Ceciliamagallan
Level 7

Username/email

I’m trying to activate cnn using my Directv user ID, but it’s asking for email. How can I fix this? I’ve already contacted Directv and they won’t change my user name to my emailSmiley Sad

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makaiguy
Level 21

Re: Username/email

Probably a stupid question, but ...

Have you tried entering your DirecTV my username where it is asking for your DirecTV email?

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