Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Mom307
Level 7

Update

My roku won’t get passed the update. Says it’s updated then restarts then tells me I need to update again. Please help. It’s new

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2 Replies
renojim
Level 21

Re: Update

What's the model number (not name) of your Roku?  Are you using the supplied power adapter and not your TV's USB port?  Can you use your phone as a hotspot and connect to that just to get through the initial setup?

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Mom307
Level 7

Re: Update

Model 2710X using everything that is original for it. And using a HDMI cord. And I tried using my mobile hotspot and it still didn’t work. 

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