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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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craighead
Level 7

Unwanted Accounts on YouTube Channel

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I work in the IT department for a business. We have a Roku player in our office, and I use the YouTube channel a lot with a premium subscription. However, I often log in and see that other people have connected their own YouTube accounts to our TV/Roku.

Can I lock this down to only my account and stop people from adding theirs? We all use the same SSID on the same wireless network.

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DBDukes
Community Streaming Expert

Re: Unwanted Accounts on YouTube Channel

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@craighead 

That's a functionality that would need to be implemented within the app. That means Google.

Frankly, this is a management issue. If management cared, they could discipline the owner of the added Google accounts, since you can tell who it is. If management doesn't care, and if Google doesn't add the feature to the app, you're fighting a losing battle.

Now, I'd never suggest using another user's YouTube account and playing a bunch of really oddball stuff that would screw up their Google search results. Of course, using their own accounts keeps yours from being impacted, so there's that.

Or, if you have enough pull in the IT department, you could lock down that MAC address during certain times of the day.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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DBDukes
Community Streaming Expert

Re: Unwanted Accounts on YouTube Channel

Jump to solution

@craighead 

That's a functionality that would need to be implemented within the app. That means Google.

Frankly, this is a management issue. If management cared, they could discipline the owner of the added Google accounts, since you can tell who it is. If management doesn't care, and if Google doesn't add the feature to the app, you're fighting a losing battle.

Now, I'd never suggest using another user's YouTube account and playing a bunch of really oddball stuff that would screw up their Google search results. Of course, using their own accounts keeps yours from being impacted, so there's that.

Or, if you have enough pull in the IT department, you could lock down that MAC address during certain times of the day.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

0 Kudos