Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Yesterday a message came up on my tv screen saying upgrade now to continue enjoying unsaver. Apparently screensavers are no longer free and it wants me to click on basic or plus. I don’t want either but I can’t get it off my tv screen so I finally thought well I just click basic and nothing happened. It won’t let me click either box. When I turn my tv off my tv keeps coming on by itself with this message. It’s a big blue message so it wakes me up every time. How can I get rid of it?!
The same thing is happening here. It started 2 or 3 days ago. Maddening! I can get rid or it by clicking remote on "TV" but then in 5 or 10 minutes, it happens again!! I went to the Unsaver website and it says the charge for Basic is .99 a year or Unsaver plus is $4.99. This feels like ransom. Who do we complain to?! Roku??
Same issue here the past couple days and it kept turning my TV back on but I think I have some idea.
Roku just pushed an update. You may want to force your system to update now. For me, that might have done the trick.
For those who don't want to pay and get UNSAVER BASIC ($1/yr), or UNSAVER, remove the channel on your roku.
Since I decided to subscribe the UNSAVER BASIC, I went to system settings and switched from UNSAVER to UNSAVER BASIC. (the two have the same icon so you will have to make sure you choose the right one).
After that, UNSAVER shouldn't keep turning your TV back on.