Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Unlocking specific shows on a Roku app with my satitlite provider Direct tv

I have DirectTv & Roku  sometimes I may miss a show that aired on TV but I could watch it on the app such as TLCgo or travel ch. but episode is locked can I unlock these using my TV provider an how ??? I've went threw it putting my TV provider then it ask for user ID & password but it always says one or both are wrong what am I doing wrong ??? I realize some apps aren't supported using provider but the ones I've named are thanks Lauri

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Level 16

Re: Unlocking specific shows on a Roku app with my satitlite provider Direct tv

The user id and password you need to enter are the ones for the provider account (in this case Directv), not for Roku.  Is that what you were entering?

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