Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Unlocking a show without my Directv credentials

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I live in a building with several apartments. DirecTv is included. I was watching something on Lifetime, and now episode 3 is locked, I can't get credentials from the landlord. Will the episode unlock itself eventually?

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Roku Employee
Roku Employee

Re: Unlocking a show without my Directv credentials

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@lzbthpgh 

Thanks for the inquiry.

For complete access that that authenticated channel, you will need the credentials to unlock the content that you are trying to watch.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Roku Employee
Roku Employee

Re: Unlocking a show without my Directv credentials

Jump to solution

@lzbthpgh 

Thanks for the inquiry.

For complete access that that authenticated channel, you will need the credentials to unlock the content that you are trying to watch.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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