Channel Issues & Questions

[Houtx]

Univision app is not letting me view live video. Get the following message, Content Not Available- The video playback URL is not currently available. Please try again later. Is this a Roku issue or a Univision issue?

[Xoyoselinn]

Same thing happened to me did you end up finding out what was wrong ?!

[RokuDanny-R]

@Houtx @Xoyoselinn 

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing?

Thanks,
Danny

[Houtx]

Not at all. Just started working yesterday out of nowhere. 

[RQ17]

I am having the same issue. It plays then goes to commercial then decides the content is unavailable. I can watch it on my iPad but not the Roku. I have removed the channel and restarted the Roku then reloaded the channel. Same issue. 

[RQ17]

I factory reset the Roku (had it for less than a week). Now things seem to be working!

[95dylanross]

This is happening to me on NBA League pass

[trippcatcom]

This is very frustrating... I'm using the Univision App and logged in through my cable provider (Spectrum).  I get the error message "Content Not Available, The video playback URL is not currently available.  please try again later"... I have tried uninstall/restart/reinstall which doesn't work... I've also done a factory reset of the Roku stick and it still does not work.  This is happening on at least 2 of my Roku devices.  Was fine about 1 month ago, and now can't get around it... Only option is to watch on an iPad and screen mirror (which is too complicated for my mother-in-law who is the one that watches her novellas through this app)

[RokuDanny-R]

@trippcatcom

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact Unvision support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Univision support here: https://corporate.univision.com/contact/
 

Thanks,
Danny

[lthernandez]

This happens to me 2 did you fix it can u tell me how to fix my?