Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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JV19
Level 7

Unable to view STARZ through my Roku TV

When I click on the STARZ app on my Roku TV, the "STARZ" logo is shown and then crashes back to my home screen... why is this happening? It has not happened before and I have had STARZ for about a year...

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RokuMary-F
Roku Employee
Roku Employee

Re: Unable to view STARZ through my Roku TV

Hi @JV19,

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote, and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing? Please keep us posted.

Thanks,

Mary

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