Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Unable to view HBO Channels in my Amazon prime

I have subscribed to HBO via Amazon -From past 3 weeks i do not see the HBO Channels/Options in my Amazon prime Video Screen in my TV- However i am able to see the same when i use amazon prime video through my phone

I have tried to delete and reactive amamxzon prime video but it still the same

Any inputs please?

Much Appreciated

#amazonprimevideo #hbo #tclrokutv

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1 Reply
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Roku Employee
Roku Employee

Re: Unable to view HBO Channels in my Amazon prime

@Rohitr1186 

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact Amazon Prime Video support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Amazon Prime Video support here: https://www.amazon.com/gp/help/customer/display.html?nodeId=G9SY6AQJV45JFMET

Thanks,
Danny

Danny R.
Roku Forum Moderator
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