Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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kimberly_may12
Level 7

Unable to use Pandora

Hello. I am unable to use Pandora. I get a message that Roku hasn't provided verification information. I have activated my device and even received activation successful messages but I am still unable to log in. 

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2 Replies
mariner133
Level 8

Re: Unable to use Pandora

I just started having the same issue on every one of my roku devices. FIX THIS ROKU NOW !!!

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RokuKariza-D
Roku Employee
Roku Employee

Re: Unable to use Pandora

Thanks for posting here in the Community, @kimberly_may12 @mariner133.

Please note that Roku doesn't manage channel logins or authentication since it is solely handled by the channel publisher. We suggest reaching out to Pandora support directly, they can resolve the error you are having with the channel login.

You can contact them here: help.pandora.com/s/contactsupport

We appreciate your understanding.

All the best,

Kariza

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