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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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martelor01
Level 7
‎04-06-2020 10:40 AM

Unable to stream Netflix, began 5 days ago.

I have owned and used my Roku TV and have been able to watch Netflix with no problems, till a few days ago.

Mu Roku TV is 1 year old.

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makaiguy
Level 16
‎04-06-2020 01:42 PM

Re: Unable to stream Netflix, began 5 days ago.

Have you tried removing and reinstalling the channel?

Remove/reinstall procedure:

1. Highlight channel on home screen.

2. Press * key and choose Remove channel option.

3. IMPORTANT- DON'T SKIP:
From home screen, Settings > System > System restart. This assures no remnant of the old installation remains in the Roku's memory.

4. After system restarts, find channel via Streaming Channels.

5. Highlight channel and install.

6. If channel requires a login, you may need to log in anew.
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