Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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heavyuser
Level 7

Unable to search on HBO Max

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I am a secondary user on HBO Max. When I try to get to the search ICON the app skips over the icon with 1 exception, When I tried to view Wonder Woman 1984 too early the app put my cursor on the search keypad.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Unable to search on HBO Max

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@heavyuser 

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact HBO Max support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach HBO Max support here: https://help.hbomax.com/ContactUs

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: Unable to search on HBO Max

Jump to solution

@heavyuser 

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact HBO Max support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach HBO Max support here: https://help.hbomax.com/ContactUs

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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