Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Unable to remove shows from My Feed

I am aware of the standard procedure for removing shows from My Feed - i.e., searching for the show and then unfollowing it.

But I am unable to remove Hogan's Heroes and Gomer Pyle from My Feed, for example.  When searching those shows, it does not give a "follow" or "unfollow" option.  And every day, I get new notices from My Feed that new episodes have posted, when in reality there are no episodes at all.

My question:  how do I delete shows from My Feed, which searching for that show does not give me the option to unfollow it?  Thanks.
24 Replies
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Roku Employee
Roku Employee

Re: Unable to remove shows from My Feed

Hi,

Thanks for letting us know about the issue that you are experiencing.

The steps to unfollow and remove a show from My Feed are listed here on our support page: https://support.roku.com/article/208756898-how-do-i-follow-my-favorite-shows-using-my-feed-

Please keep us posted.

Thanks,
Danny
Danny R.
Roku Forum Moderator
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Level 19

Re: Unable to remove shows from My Feed

@powernoodle 

Thanks for your patience here. I'd like to have you try restarting your device, then seeing if you are still experiencing this issue. 

Please keep us posted! 


Thanks,
Tanner
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Level 8

Re: Unable to remove shows from My Feed

I am having the same issue for two television series:  Americans and Lost in Space.  I can find no way to un-follow or remove these from My Feed.  I have looked at every menu and restarted the device.  

 

 

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Roku Employee
Roku Employee

Re: Unable to remove shows from My Feed

Hi,

Thanks for the inquiry.

Have you followed the steps to unfollow a movie or show outlined in our Support page here: How do I follow my favorite shows using My Feed?

Please keep us posted!


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 8

Re: Unable to remove shows from My Feed

Yes... without success.  

 

Mark

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Level 8

Re: Unable to remove shows from My Feed

If "unfollow" doesn't appear on your home screen's "my feed" list of shows, then go into the SEARCH feature of Roku, manually add each show you want to remove from your feed, and when the show appears on the SEARCH page, click on the show, then select "unfollow this TV show" from the SEARCH feature (will appear under the listing of seasons).

Roku engineers, you should be able to fix this, right?  Because this is not at all user-friendly.  Thanks!

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Level 7

Re: Unable to remove shows from My Feed

I do not want to unfollow a show I simply want to remove the episode that I've watched from my feed.

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Level 7

Re: Unable to remove shows from My Feed

Thank you @SMC123 for your solution. Worked perfect for me ...

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Level 7

Re: Unable to remove shows from My Feed

It is easy to "unfollow."  Do a SEARCH for the program title, go to the right a few clicks, and you should see an option at the right bottom to UNFOLLOW.

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