Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Unable to redeem the code for free roku express as hotstar annual subscriber. Please help!

I am hotstar subscriber. During black friday we had a promotion to get yearly subscription and get a free roku express. So hotstar provided me with a code to redeem for a free roku express.. but that code doesn't work. It seems like an external site to provide my address, shipping details and credit card. When reaching hotstar they are asking me to reach roku. Can roku help here? How can I get my free roku express. **bleep** this is hard and I need the roku in time for holidays. Please help asap.

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