Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Unable to log into Apple TV

I have a Roku Express on the living room TV and an older model Roku on the TV in a bedroom.  We installed the Apple TV channel on the bedroom Roku before we even bought the living room Roku.  It worked fine in the bedroom.  After installing and activating the Express, we tried to log into the Apple TV channel.  Just getting a spinning wheel on the Signing In screen.  We have removed the app, redownloaded the app, reset the Roku all to no avail.  Is there any advice how to fix this?

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Level 19

Re: Unable to log into Apple TV

When re-installing a channel, do it in this order: 1) Remove Channel, 2) Restart Roku, 3) Install Channel.

You'll have to log in again if the channel requires a sign-in.

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