Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Muffins56
Level 7

Unable to get code for 3 month Disney+ free trial🤨

Unable to get code to access 3 free month trial to Disney + bought the Roku Premiere and it come with a 3 month trial of Disney + did the set up but did not get code to activate on Disney. Pls help

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3 Replies
RokuDanny-R
Roku Employee
Roku Employee

Re: Unable to get code for 3 month Disney+ free trial🤨

@Muffins56 

Thanks for the inquiry.

Can you please clarify the offer you are referring to? Where did you see this offer?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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BarbaraH
Level 7

Re: Unable to get code for 3 month Disney+ free trial🤨

I saw it advertised on tv.  I bought a Roku light and no info on how to access Disney for the 3month trail.  One of the reasons I bought it

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Muffins56
Level 7

Re: Unable to get code for 3 month Disney+ free trial🤨

Same happened to me. And no one at ROKU is responding. I don’t use cable and so I bought a few of these devices. Bought the ROKU Premiere to get the Offer. Got none. Nor an answer to my inquiry as to why I can’t access the offer. Sure will not be purchasing any other of these equipment.
Very disappointed.

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