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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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wkirkpatrick
Level 7

Unable to download Peacock

I have a 3700X streaming stick, and am unable to find Peacock on the Channels list. I've searched everywhere. Per the list of compatible devices, I should be able to find it. Any suggestions?

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2 REPLIES 2\
StreamerUser
Community Streaming Expert

Re: Unable to download Peacock

You clearly didnt read the list of compatible devices (nor do you know the name of your device - there is no "streaming stick 3700"):

https://www.peacocktv.com/help/article/what-devices-and-platforms-are-supported-by-peacock

Roku:
Roku 2 (4210X model only)
Roku 3 & 4 (model 4200X or later)
Roku Streaming Stick (model 3600X or later)
Roku Express/Express+ (model 3900X or later)
Roku Premiere/Premiere+ (model 3920X or later)
Roku Ultra/Ultra LT (model 4640X or later) 
Roku TV and Smart Soundbar (model 5000X or later)

StreamerUser
Roku Community Streaming Expert

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DBDukes
Community Streaming Expert

Re: Unable to download Peacock


@wkirkpatrick wrote:

I have a 3700X streaming stick, and am unable to find Peacock on the Channels list. I've searched everywhere. Per the list of compatible devices, I should be able to find it. Any suggestions?

 


Do you have a Streaming Stick or a model 3700?

The model 3700 is not a stick. It's the Roku Express from 2016, and Peacock does not support that model.

Peacock does support Streaming Sticks from model 3600 and later (3600, 3800, 3810).

DBDukes
http://www.mystreaminglife.com/
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee.
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