Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Unable to add prime video in Singapore

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Roku Employee
Roku Employee

Re: Unable to add prime video in Singapore

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Hi,

Thanks for the inquiry.

Channel availability/access on Roku devices will vary from region to region. A Roku device will work in any location, however, channels may not be available on your device in that location, based on each channel provider's discretion. For more information, you'd want to contact any specific channel/service provider to inquire further about whether they offer their channel/service on the Roku platform in your region. 

At this time, Amazon Prime may not offer their Prime Video channel on the Roku platform in your area. You will need to contact Amazon to inquire further. 


Thanks,
Danny

Danny R.
Roku Forum Moderator

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Roku Employee
Roku Employee

Re: Unable to add prime video in Singapore

Jump to solution

Hi,

Thanks for the inquiry.

Channel availability/access on Roku devices will vary from region to region. A Roku device will work in any location, however, channels may not be available on your device in that location, based on each channel provider's discretion. For more information, you'd want to contact any specific channel/service provider to inquire further about whether they offer their channel/service on the Roku platform in your region. 

At this time, Amazon Prime may not offer their Prime Video channel on the Roku platform in your area. You will need to contact Amazon to inquire further. 


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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