Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Unable to Keep Paramount Open on One Roku Out of Three

I have 3 Roku 3600 connected to each of my 3 TV's. The problem I am having is that on only one TV, it will load but after about 30 seconds and then it disengages with the "blue Circle." I have tried all the usual tricks of  deleting the channel and putting it back on again: rebooting the Roku  and that doesn't work either. I have tried everything I can and nothing seems to work. It is just on the Paramount Plus. Everything else works fine. Can Anyone help?

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1 REPLY 1\
Community Streaming Expert

Re: Unable to Keep Paramount Open on One Roku Out of Three

After removing a channel, best practice is to restart your Roku to clear its memory before reinstalling the channel. Did you do this?

Restart via Settings > System > System restart (for Roku TVs: Settings > System > Power > System restart)

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

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