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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Rachaelbethany
Level 7
‎05-29-2021 12:48 PM

Uk channels

How do you add uk streaming channels like my5 and itv hub etc.? We used to have it and then when my partner moved out he reset the Roku so I could do it in my name. It only can find US channels when I search. Help!

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renojim
Community Streaming Expert
‎05-29-2021 01:33 PM

Re: Uk channels

Are you in the UK?  Did you create your Roku account while located in the UK?

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Rachaelbethany
Level 7
‎05-29-2021 01:35 PM

Re: Uk channels

Yeah I’m in the UK and set it up in the UK. It’s so weird, I don’t get why it thinks I’m in the US. I can only download US channels but then I can’t even watch them as it says I have to live in the US to be able to??

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makaiguy
Community Streaming Expert
‎05-30-2021 10:30 AM

Re: Uk channels

Might your internet connection be through a VPN with a server in the US?
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renojim
Community Streaming Expert
‎05-30-2021 02:46 PM

Re: Uk channels

You can check your apparent location with something like https://www.iplocation.net/

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