Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7


I have tried to log into UKTV Play but I get the message to update my subscription. It says I can do it in "Settings".

I have searched through settings but can not find how to update.

At present, I can not watch any of the channels on UKTV Play.

Any one have any ideas please.

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Roku Employee
Roku Employee

Re: UKTV Play


Thanks for the post.

How are you subscribe to UKTV? Is your subscription through Roku, or is it through the channel provider directly?

For more information about that channel's features and functionality, you'll want to contact UKTV support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 


Danny R.
Roku Forum Moderator
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