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Steviegump
Newbie

UK Entertainment. Trying to resubscribe

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Won't let me resubscribe for some reason it unsubscribed me

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1 Solution

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Shangergrl64
Reel Rookie

Re: UK Entertainment. Trying to resubscribe

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You have to subscribe to UK Leisure Channel - it is in place of the UK Entertainment. For anyone that is having the same issue. 

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14 REPLIES 14
JerryCl
Newbie

UK TV channel has stopped?

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I have lost my UK TV channel feed and no longer see it in the channel options. Has it been discontinued?

 

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renojim
Community Streaming Expert

Re: UK TV channel has stopped?

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I'm not familiar with it, but if it was something that wasn't in the Channel Store and you added it by entering a code on the Roku website then it was a private/uncertified channel.  Roku did away with all of those on the 23rd.

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RokuKariza-D
Roku Guru

Re: UK Entertainment. Trying to resubscribe

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Hi @Steviegump

Thanks for the post.

For more information about that channel's availability or membership policy, you'll want to contact UK Entertainment's customer support team to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves.

We appreciate your undertsanding.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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MilesT
Roku Guru

Re: UK TV channel has stopped?

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UKTV play is a proper certified channel, linked to the OTA freeview/freesat broadcaster offering a few channels like UKTV history.  For a while they had two different channel apps with same graphics and content on Roku, but I think the old one is now gone.

Something a little funny with Roku in the UK at the moment, also some reports about other "mainline" certified channel apps disappearing, e.g. All4.

 

@renojim you can find out about main UK OTA channels by searching the following: freeview UK EPG, freesat UK EPG, freesat from sky UK EPG, sky UK EPG, and Virgin cable EPG (there are a couple of smaller cable co's such as Hull Kingston, Wight, but the above is comprehensive). Website ukfree.TV also helpful.

Not a Roku employee
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Shangergrl64
Reel Rookie

Re: UK Entertainment. Trying to resubscribe

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I'm having the same issue. Did you figure it out?

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TrooperDada326
Roku Guru

Re: UK Entertainment. Trying to resubscribe

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Contact the channels developer as previously mentioned 

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Shangergrl64
Reel Rookie

Re: UK Entertainment. Trying to resubscribe

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You have to subscribe to UK Leisure Channel - it is in place of the UK Entertainment. For anyone that is having the same issue. 

lsgtiger
Reel Rookie

Re: UK Entertainment. Trying to resubscribe

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Thank you so very much!  I just subscribed to the UK Leisure Channel and it is the same as the one I loved, which was the UK Entertainment Channel. I spent time with the various Roku support chats and no one could help me.   Thanks again, you made my day!

lsgtiger
Reel Rookie

Re: UK Entertainment. Trying to resubscribe

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The UK Entertainment channel is now called UK Leisure.  I also couldn't get the UK Entertainment channel for a few days until I realized the name of the channel changed.  I subscribed to UK Leisure and it is the same as before.  Happy Camper!

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