Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Whenever I try to load the UFC app on my Roku TCL TV I get the message "An error occured. Please try again." I removed the channel and added it back multiple times and keep receiving the same message. I reached out to the UFC support team and they said they don't see any errors on their end. My internet connection is good and I can stream UFC fight pass on my phone and laptop. Am I the only one or is there an issue on Roku's end?
When removing/reinstalling, did you restart your Roku before reinstalling? This will make sure there is nothing hanging around in memory from the original installation so that everything for the channel gets reinstalled. It may not make a difference, depending on the exact nature of your problem, but it's worth trying.
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