Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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davisjones
Level 8

Re: UFC app won't launch

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The UFC told me it was a known issue with a subset of Roku users and I should watch the UFC on my computer. 

PapaFreak76
Level 7

Re: UFC app won't launch

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Hey, we all tried everything and UFC fight pass doesn’t know what’s wrong either. Fact is is just on some units. I have an Roku Ultra and it won’t load on mine, I’ve deleted app factory reset, deleted the cache, anything an everything you can do, but no luck. Plus, it’s works on all my other Roku units. We need some answer not the same template troubleshooting that you posted. Fix the issue, or give us a work around, come on.

AC_Unit
Level 7

Re: UFC app won't launch

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Dude don't you think everybody has contacted ufc?? You keep pointing the fingers at each other you say it's ufc, ufc says it's roku and nothing is being done. Here I'll do your job for you how about you reverse the update back to version 9, because 10 is obviously trash and nothing is "solved". I have a roku smart TV and I swear I will never buy another roku product this has been going on for months and there's plenty of better manufacturers out there who actually fix their problems.

AC_Unit
Level 7

Re: UFC app won't launch

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Gotta cancel

AC_Unit
Level 7

Re: UFC app won't launch

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Well I have a ps4 so I guess I'm screwed. Man forget this I'm selling this roku TV THIS IS RIDICULOUS

PapaFreak76
Level 7

Re: UFC app won't launch

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Are you serious? We all have reached out the UFC they just pass the buck, and apparently Roku is passing the buck as well. Real nice, thanks for the solid customer service. This sucks.

PapaFreak76
Level 7

Re: UFC app won't launch

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For me it’s only the the dang Roku Ultra, so it definitely is an update issue or something. 

Anonymous
Not applicable

Re: UFC app won't launch

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Hello, tried everything here nothing works. Got lucky and solved myself. Go to roku hidden menu by pressing home button 5 times then fast forward button three times then rewind button two times. A menu will open then update software. Roku should have been on top of this. I least I can watch my UFC on this device again.

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Anonymous
Not applicable

Re: UFC app won't launch

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Go to roku hidden menu by pressing home button 5 times then fast forward button three times then rewind button two times. A menu will open then update software.

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Anonymous
Not applicable

Re: UFC app won't launch

Jump to solution

The solution is:  Go to roku hidden menu by pressing home button 5 times then fast forward button three times then rewind button two times. A menu will open then update software. 

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